CUSTOMER SUPPORT REQUEST FORM

This form has been supplied to allow you to contact our customer support area. All fields must be completed including the description area detailing what is the problem with your pool cover

First Name:         Middle Initial:         Last Name:

Address:

City:      State:      Zip code: 

E-Mail Address: 

Phone Number: 

Fax Number: 

Cell Number (if applicable): 

Please give us brief information about your pool:

Pool Shape:   

Pool Length:  (ft/m)       Pool Width:  (ft/m)       Pool Depth:    (ft/m)

Rounded Corners:          Cut Out For Steps:           Number of Cut Outs:   

Roman Ends:  (half circles at the end of pool)           Radius:   

Please describe the problems you are having with your pool cover:

Please contact me as soon as possible regarding this matter.


For Your InformationThis is not an order. All pool covers, once their ordered, will be produced in Germany. All pool covers are custom made for your pools specifications. The lead time from order to installation is about 6 to 8 weeks.